Refund policy

Return and Refund Policy
Last updated: 06/19/2026
Thank you for shopping at [Business Name]. We appreciate your business and want to ensure you are fully satisfied with your purchase. If you are not completely happy, we are here to help. 

1. Returns
You have 30 days from the date of purchase/delivery to return an item.
To be eligible for a return, your item must be: 
  • Unused and in the same condition that you received it.
  • In the original packaging.
  • Accompanied by a receipt or proof of purchase. 

2. Non-Returnable Items
Certain items are exempt from being returned, including: 
  • [e.g., Gift cards, perishable goods, custom-made items, health/personal care items]. 

3. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • If approved: Your refund will be processed, and a credit will be applied to your credit card or original method of payment within 5-7 business days.
  • Sale items: Only regular-priced items may be refunded; sale items cannot be refunded.

4. Shipping
  • Return shipping costs: You are responsible for paying for your own shipping costs for returning your item. We provide free return shipping for defective items.
  • Shipping costs are strictly non-refundable. 

5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the exact same product, please reach out to us using the contact details below. 

6. Contact Us
If you have any questions on how to return your item or to initiate a return, please contact us:
  • By email: mkbae707@gmail.com